Hims & Hers Faces Data Breach Through Customer Support Platform
In a concerning incident for the telehealth industry, Hims & Hers has reported a data breach affecting its customer service platform. The company, known for providing subscription-based health treatments, discovered unauthorized access to customer support tickets between February 4 and 7.
While Hims & Hers confirmed that sensitive medical records were not compromised, exposed data may include names, contact details, and information related to customer support requests. The attack is attributed to the ShinyHunters extortion gang, which exploits third-party services to access vast amounts of data.
The breach has raised alarms about the vulnerability of customer support platforms, especially in the healthcare sector. Hims & Hers is offering affected customers 12 months of free credit monitoring, but users are urged to remain vigilant against potential phishing scams leveraging stolen data.
Risk Level: High
To protect yourself, avoid clicking on suspicious links, and verify communications directly with the company.
Source: View Original Report
